Course curriculum

  • 01

    Board Training: Introduction

    • Building a Strong Foundation for Board Leadership
  • 02

    Module 1 | The Three-Way Relationship: National, State, and Local

    • Module 1 | Introduction

    • Meet Our Expert | Emily Girard from Unlock MLS

    • 1.1 Foundations and Structures

    • Foundations & Structures: Understanding the Three-Way Agreement

    • 1.2 Roles and Responsibilities

    • Roles & Responsibilities: Staying in Your Lane

    • 1.3 Shared Obligations

    • Shared Obligations: Keeping the System Aligned

    • 1.4 Benefits and Challenges

    • Benefits & Challenges: Amplifying Purpose Through Partnership

    • 1.5 Key Takeaways

    • Key Takeaways & Reflections: Leading with Confidence and Collaboration

    • Handout | The Three-Way Relationship

    • Conclusion | The Three-Way Relationship: From Structure to Leadership

    • Chapter 1 | Knowledge Check

  • 03

    Module 2 | Robert's Rules of Order: Keeping Order and Momentum

    • Module 2 | Introduction

    • Meet Our Expert | Roxie Glenn from MetroTex

    • 2.1 Why Robert's Rules Matter

    • Fair and Orderly Meetings: Why Robert’s Rules Matter

    • 2.2 Structure and Flow

    • Structure and Flow: How Meetings Stay on Track

    • 2.3 Making Motions

    • Making Motions: The Foundation of Fair Decisions

    • 2.4 The Chair's Role

    • The Chair’s Role and Meeting Master

    • Handout | Robert's Rules

    • Module 2 | Conclusion

    • Chapter 2 | Knowledge Check
  • 04

    Module 3 | Communicate to Collaborate: The DISC Assessment and Boards

    • Module 3 | Introduction

    • Meet Our Expert | Jonathan Moerbe from Rialto Academy

    • 3.1 Introduction to the DISC

    • The DISC and Why It Matters

    • 3.2 What Is the DISC?

    • Understanding the Four DISC Styles

    • 3.3 Diving into the DISC

    • Seeing Yourself Through the DISC Lens

    • 3.4 Blending the DISC with Each Style

    • Adapting to Others on Your Board

    • 3.5 The DISC and Your Board

    • Understanding Your Board’s Communication Mix

    • 3.6 DISC Pull It All Together

    • Communicating Through Differences

    • 3.7 DISC Q&A

    • Applying DISC Beyond the Boardroom

    • Handout | DISC Quick Reference

    • Module 3 | Conclusion

    • Chapter 3 | Knowledge Check

  • 05

    Module 4 | Conflict Management: Board Specific Strategies

    • Module 4 | Introduction

    • Meet Our Expert | Gabe Walsh from SPAAR

    • 4.1 Conflict Resolution: Introduction

    • Conflict and Decision-Making

    • 4.2 Why Boards Experience Conflict

    • Understanding Why Conflict Happens

    • 4.3 The Board Conflict Style Model

    • Using Conflict Styles Effectively

    • 4.4 Post-Conflict Repair + Accountability

    • Repairing Trust and Reinforcing Accountability

    • 4.5 Board Conflict Scenarios

    • Navigating Real Boardroom Conflict

    • 4.6 Tools for Better Board Conflict Management

    • Leading Through Conflict in the Boardroom

    • Handout | Conflict Management

    • Module 4 | Conclusion

    • Module 4 | Knowledge Check

  • 06

    Module 5 | Education Strategy: Member Value and Growth

    • Module 5 | Introduction

    • Meet Our Expert | Les McGehee from Rialto Academy

    • 5.1 Introduction

    • 5.2 Education Strategy Overview

    • Education Starts with Purpose

    • 5.3 Education Tactics

    • What to Assess

    • 5.4 Setting Goals

    • Choosing the Right Goals

    • 5.5 Actions to Take

    • From Classes to a System

    • What Execution Requires

    • 5.6 The Feedback Loop

    • Using the Feedback Loop

    • Handout | The Education Strategy Snapshot

    • Module 5 | Conclusion

    • Module 5 | Knowledge Check
  • 07

    Module 6 | Voices of the Industry

    • Module 6 | Introduction

    • Meet Our Expert | Sam Debord from RESO

    • 6.1 Sam Debord from RESO

    • Module 6 | Conclusion