Course curriculum

  • 01

    Multi-Generational Brokers: Leading a Dynamic Office

    • Multi-Generational Brokers: Leading a Dynamic Office

    • System Requirements

    • Disclaimer: Your Information

    • Course Completion Requirements

    • 4 Rules for Success

    • If You Need Help
  • 02

    Chapter 1 | Leading Across Generational Differences

    • Chapter 1 | Overview

    • 1.1 Introduction

    • Building Awareness: The Generational Snapshot

    • 1.2 What Each Generation Values at Work

    • Values Per Generation

    • 1.3 Bridging Values and Expectations

    • Connect through Shared Purpose

    • Chapter 1 Wrap-Up | Leading Across Generations

    • Chapter 1 | Knowledge Check

  • 03

    Chapter 2 | Adapting Communication Across Generations

    • Chapter 2 | Overview

    • 2.1 Adapting Your Communication Style

    • Adapting to All

    • 2.2 Leading Mixed-Generation Meetings and Trainings

    • Build Your Meeting Toolkit

    • 2.3 Conflict and Miscommunication

    • Avoiding Conflict (Where Possible)

    • Chapter 2 Wrap-Up | Communicating as a Multigenerational Leader

    • Chapter 2 | Knowledge Check

  • 04

    Chapter 3 | Building a Multigenerational Brokerage

    • Chapter 3 | Overview

    • 3.1 Leveraging Strengths for Office Growth

    • Use Generational Diversity as a Strength

    • 3.2 Recruiting and Retention Through Inclusion

    • Build through Differences

    • 3.3 Future-Proofing Your Leadership

    • Future-Proofing Your Leadership

    • Chapter 3 Wrap-Up | Leading Forward with Generational Agility

    • Chapter 3 | Knowledge Check

  • 05

    Conclusion and Final Exam

    • Congratulations | Becoming a Multigenerational Leader

    • Leading a Multigenerational Real Estate Team Broker Quick-Reference & Reflection Guide

    • Finishing the Course

    • Evaluate Your Course Experience

    • Next Steps

    • Your Final Exam